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Managing Interaction Recordings

Renaming Interaction Recordings

To rename your interaction recordings, simply follow these steps:

  1. Navigate to the Recordings list.

  2. Hover over the recording you wish to rename.

  3. Click on the pencil icon that appears.

  4. Enter a new name for the recording using up to 30 characters.


{'_type': 'localeString', 'en': '7 recording rename', 'ja': '7 recipe rename', 'ko': '7 recipe rename', 'zh': '7 recipe rename'}

Deleting Interaction Recordings

To permanently delete an interaction recording, simply follow these steps:

  1. Navigate to the Recordings list.

  2. Hover over the recording you wish to delete.

  3. Click on the trash icon that appears.


{'_type': 'localeString', 'en': '8 recording delete', 'ja': '8 recipe delete', 'ko': '8 recipe delete', 'zh': '8 recipe delete'}